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To use the Let's Talk Productions support system, you will need an account to log in and check the status of your request. You can sign up for an account by going to the support page and clicking "Sign Up." Be sure to include an email that you will check regularly, as this is where you will be notified of any status changes to your request.
After you sign up, you will be sent an email with a confirmation link. Click the link and you're done!